The Hidalgo Group Sets the Bar High!
By Georgia Tamma
Since the summer of 2016, the Travel Retail division has been working with The Hidalgo Group, LLC to house all their bonded tobacco products. Hidalgo also serves out Rice division as a southeastern warehouse. Gema Norbeck, Vice President of Sales, Hidalgo Group, has been great in helping with our demanding needs as well as making space for all our products. She has gone above and beyond to make Hidalgo one of our best warehouses. The warehouse itself if over 66,000 sq. ft. with temperature and humidity control. They also handle many major accounts including Royal Caribbean, Carozzi North America, Levi’s Strauss, and Ritz Carlton. every member of the Hidalgo team works had to accomplish dynamic logistics solutions that will result in bottom line savings opportunities for Otis. To ensure that we receive the best customer service, Gema went as far as to hire an Otis-exclusive account representative. We look forward to this partnership!